Chevron
Key Takeaways
- Staying visible during the Hess-to-Chevron transition has helped reassure partners that Chevron is here to stay and committed to honoring the legacy built over decades.
- Being local in North Dakota makes all the difference. Trusted relationships, quick coordination and community awareness just can’t happen from a distance.
- Community investment is strategic. CSR supports the workforce, schools, emergency readiness and environmental initiatives that keep North Dakota running strong.
Overview
Chevron’s US Central Team oversees operations across several states, including the Bakken asset that recently shifted from Hess to Chevron. During a transition of this size, the need for steady communication and familiar faces on the ground becomes even more important.
That’s where we come in. We provide North Dakota–based communications, external affairs and IMT PIO support to help keep everything moving smoothly, visibly and confidently during this change.
Challenge, Strategy & Execution
North Dakotans had long-standing trust in Hess, so one of the biggest challenges was helping communities, agencies and partners feel confident in Chevron’s continued commitment. At the same time, the region was navigating a tight labor market and major projects on the horizon, making stability and clear communication even more important. Chevron needed continuity, a steady local presence and a way to keep field teams, leadership and corporate aligned through the transition.
To meet that need, we built an embedded North Dakota communications model that blended incident management, CSR and external affairs into one cohesive system. We stayed closely connected with the US Central Communications team, kept leadership updated and made sure local operations fit seamlessly into the wider Shale & Tight framework.
From there, we put the structure into action by:
- Leading IMT communications, coordinating with state partners and maintaining readiness through ongoing FEMA/ICS training
- Developing internal updates, holding statements and donation announcements while managing all ND reporting for US Central Communications
- Staying plugged into key leadership and safety meetings to keep priorities aligned across business units
- Managing CSR budgets and activations, coordinating sponsorships, supporting events and capturing local content that highlighted community impact
- Maintaining brand consistency across the region and supporting employee and partner engagement through on-the-ground presence
Results
- Communications stayed seamless throughout the Hess-to-Chevron transition, giving corporate teams the clarity and consistency they need
- Incident and issue communications continued smoothly across multiple events, keeping field operations, state agencies and corporate aligned.
- Relationships with North Dakota partners stayed strong thanks to regular outreach and on-the-ground engagement.
- CSR efforts gained more visibility and saw better volunteer participation across the region.
- Multiple award nominations were submitted and recognized, highlighting Chevron’s storytelling and community impact.